FAQ
- How large an object can I scan?
- How long does it take to scan?
- How accurate is the scanner?
- Is the demo data edited?
- How can you offer a 3D scanner at $1,699?
- What file formats do you export?
- Do you offer a return policy?
- What are the system Requirements?
- How does it connect to my PC?
- What is included in the purchase?
- Do you offer an educational discount?
- What cameras are supported?
- What projectors are supported?
- Does it produce a 360 degree model?
- What editing tools does FlexSCan3D include (meshing tools)?
- What is the distance between the scanner and the object?
- How do I scan shiny or translucent objects?
- Is therse a Mac Version?
- How can I pay?
- What are your shipping options?
- Is there a distributor or reseller where I can buy the product?
- Did not find the answer you were looking for?
How large an object can I scan?
The size of the object depends on the camera and projector configuration, as well as on the calibration pattern being used.
Using a 10mm (3/8-Inch) calibration pattern you can scan objects as small as 76mm (3-Inch) and as large as 305mm (12-Inches), the scanning window is 320mm (12 5/8-Inch).
Using a 20mm (~3/4-Inch) calibration pattern you get a 640mm (25 3/16-Inch) scanning window, which
means you can scan objects that fit within that window. You can
scan large objects using either grid pattern and stitch the scans into
a full 360 degree model.
Back to top
How long does it take to scan?
Scan time depends on lighting conditions/settings and the type of camera you use.
A single scan completes between 2-3 seconds. The time required to scan a full object depends on the size of the object and the number of scans required for that object.
Back to top
How accurate is the scanner?
Accuracy will depend on certain factors including, camera and projector
type, lighting and other factors as with any 3D scanner.
Using a 10mm calibration pattern, with a Hitachi 1024x768 projector,
and a Nikon D50 with a 18-50mm A/F lens, you can obtain accuracies of
up to +/- 0.001" or 0.025mm
Back to top
Is the demo data edited?
We have made every attempt to show the scan data and the triangulated
model in their raw state on the website. Where indicated, the
data has been edited or cleaned with rapidform2006 or rapidformXO Scan. The
scan data samples included with the Demo version of the software are
un-edited and are in their raw state.
Back to top
How can you offer a 3D scanner at $1699?
FlexScan3D Software is a fully customizable 3D scanning system that allows users to mix and match
camera and projector configurations. FlexScan3D allow our users to have the flexibility to create their own 3D scanning system to match their needs and requirements.
Back to top
What file formats do you export?
The software outputs *.ASC format, as xyz values and can be imported
into most scan data processing software.
Back to top
Do you have a return policy?
Yes. You have a 30 day money back guarantee. Simply send
us an email we will send you a software return form and we will send
your refund within 5 business days. Only one (1) return is
allowed per customer.
Back to top
What are the system requirements?
- OS: You need a Windows System with XP,98, 2000 or vista.
- RAM: The software will run with 512MB of Ram, but it is recommended that you upgrade to at least 1GB or more.
- DisK Space: 60 GB hard drive space is required. An individual scan can be as large as 30MB and series of 10 scans can be as large as 1GB depending on your camera.
- Extras: DirectX9, latest version, and .NET2.0
How does it connect to my PC?
Currently USB is supported.
Back to top
What is included in the purchase?
There are various bundles that we offer. The FlexScan3D Core
system is the software to enable 3D scanning. No Camera or
projector are included. You can see the various packages on our products page.
Back to top
Do you offer an educational discount?
Yes. We offer an educational discount to all qualifying schools.
Back to top
What cameras are supported?
We support a number of SLR, Point and Shoot and Machine Vision cameras. Please click here to see a list of supported cameras for FlexScan3D.
Back to top
What projectors are supported?
FlexScan3D supports 1024x resolution projectors only. Support for all resolution projectors will be announced as they are
released.
Back to top
Does it produce a 360 model?
The way most scanning works is that an object is scanned in sections (i.e. every 45 degrees) and then the scans are aligned, merged and triangulated in a scan data processing software.
Currently, FlexScan3D Pro Package is bundled with Leios Studio to enable users to quickly align, merge,
triangulate and optimize scan data to create a watertight mesh.
Back to top
What editing tools does FlexScan3D Pro Package include (meshing tools)
3D3 Solutions offers
- FlexScan3D + Leios Studio
You can order these products on order page
Back to top
Whats the distance between the scanner and object?
The projector distance to the object will depend on your projector specifications and can vary from 1 foot to 4 feet. The camera distance to the object can vary depending on your lens, and can be as close as 7 inches to several yards.
What is the scanner's capture range
Back to top
How do I scan shiny or translucent objects?
Most shiny or translucent objects will create
noise (bounceback) in your scans. It is best to coat an object
with a white spray or coating. Many users use welders crack spray
(Magnaflux) and others use Dr. Scholl's Foot Powder Spray
Back to top
Is there a Mac Version?
No. We currently do not support Mac OS nor have plans to support it.
Back to top
How can I pay?
You can currently pay with a credit card or wire transfer. We also process secured payments through Google Checkout for our transactions. For governments and universities we accept Purchase Orders.
Back to top
What are your shipping options?
Current purchases of FlexScan3D and associated software are electronically shipped. After confirmation of your purchase and processing of your payment, you will receive a link where you can download any of our products.
We try to provide the fastest and most economical shipping solutions shipping our HDI 3D Scanner. We will ship accordingly to our clients' needs.
Back to top
Is there a distributor or reseller where I can buy the product?
Yes. Click here to view our distributor list.
You can also buy the FlexScan3D product and bundles directly from our website
Back to top
Did not find the answer you were looking for?
Please send us an email info@3d3solutions.com
Back to top
