1. How large an object can I scan?
  2. How long does it take to scan?
  3. How accurate is the scanner?
  4. Is the demo data edited?
  5. How can you offer a 3D scanner at $1,499?
  6. What file formats do you export?
  7. Do you offer a return policy?
  8. What are the system Requirements?
  9. How does it connect to my PC?
  10. What is included in the purchase?
  11. Do you offer an educational discount?
  12. Do you offer a student version?
  13. What cameras are supported?
  14. Do you support Non-SLR cameras?
  15. What projectors are supported?
  16. Does it produce a 360 degree model?
  17. What editing tools does FlexSCan3D include (meshing tools)?
  18. What is the distance between the scanner and the object?
  19. How do I scan shiny or translucent objects?
  20. Is therse a Mac Version?
  21. How can I pay?
  22. What are your shipping options?
  23. Is there a distributor or reseller where I can buy the product?
  24. Did not find the answer you were looking for?
How large an object can I scan?

The size of the object depends on the camera and projector configuration, as well as on the calibration pattern being used.

Using a 10mm calibration pattern you can scan objects as small as 3 inches and as large as 12 inches, the scanning window is 320mm. Using a 20mm calibration pattern you get a 640mm scanning window, which means you can scan objects that fit within that window. You can scan large objects using either grid pattern and stitch the scans into a full 260 degree model.
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How long does it take to scan?

Scan time depends on lighting conditions/settings and the type of camera you use.

A single scan completes in less than 30 seconds. The time required to scan a full object depends on the size of the object and the number of scans required for that object.

Scanning using a video camera can be a fast as 3-5 seconds. Video camera support will be announced at a later date.
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How accurate is the scanner?

Accuracy will depend on certain factors including, camera and projector type, lighting and other factors as with any 3D scanner.
Using a 10mm calibration pattern, with a Hitachi 1024x768 projector, and a Nikon D50 with a 18-50mm A/F lens, you can obtain accuracies of up to +/- 0.001" or 0.025mm
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Is the demo data edited?

We have made every attempt to show the scan data and the triangulated model in their raw state on the website. Where indicated, the data has been edited or cleaned with rapidform2006 or rapidformXO Scan. The scan data samples included with the Demo version of the software are un-edited and are in their raw state.
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How can you offer a 3D scanner at $1499?

3D3 Solutions has made a industry changing decision to not focus on bulding a hardware solution. By allowing users to mix and match camera and projector configurations, the company is able focus on it's core expertise which is software development thereby reducing the cost of the overall solution.
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What file formats do you export?

The software outputs *.ASC format, as xyz values and can be imported into most scan data processing software.
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Do you have a return policy?

Yes. You have a 30 day money back guarantee. Simply send us an email we will send you a software return form and we will send your refund within 5 business days. Only one (1) return is allowed per customer.
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What are the system requirements?
  • OS: You need a Windows System with XP,98, 2000 or vista.
  • RAM: The software will run with 512MB of Ram, but it is recommended that you upgrade to at least 1GB or more.
  • DisK Space: 60 GB hard drive space is required. An individual scan can be as large as 30MB and series of 10 scans can be as large as 1GB depending on your camera.
  • Extras: DirectX9, latest version, and .NET2.0

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How does it connect to my PC?

Currently USB is supported.
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What is included in the purchase?

There are various bundles that we offer. The FlexScan3D Core system is the software to enable 3D scanning. No Camera or projector are included. You can see the various packages on our products page.
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Do you offer an educational discount?

Yes. The FlexScan3D Core - Academic Version is available to qualifying schools(USD).
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Do you offer an Student discount?

We offer a FlexScan3D Academic ediction for both researchers and students-
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What cameras are supported?

Currently FlexScan3D supports Nikon and Canon Digital SLR Cameras. Additional models will be announced as they are released.
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Do you support non-SLR cameras?

No. 3D3 Solutions officially supports Digital SLR Cameras only.

Yes. Users who do not have an SLR camera, can use a digital point-and-shoot camera to do scanning. The difference will be that the photos will have to be taken manually and then manually copied to the appropriate scan folder. Each scan uses 17 photos plus 1 photo for use as texture.
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What projectors are supported?

FlexScan3D supports standard projectors with native 800x600 resolution as well as wide screen projectors with 1024x768 native resolution Additional projectors will be announced as they are released.
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Does it produce a 360 model?

The way most scanning works is that an object is scanned in sections (i.e. every 45 degrees) and then the scans are aligned, merged and triangulated in a scan data processing software.

Currently, FlexScan3D is bundled with GSI Mesh Studio or Leios Mesh to enable users to quickly align, merge, triangulate and optimize scan data to create a watertight mesh.
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What editing tools does FlexScan3D include (meshing tools)

There are 2 software bundles that 3D3 Solutions offers

  • FlexScan3D + GSI Mesh Studio
  • FlexScan3D + LeiosMesh

You can order these products on order page
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Whats the distance between the scanner and object?

The projector distance to the object will depend on your projector specifications and can vary from 1 foot to 4 feet.  The camera distance to the object can vary depending on your lens, and can be as close as 7 inches to several yards.

What is the scanner's capture range
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How do I scan shiny or translucent objects?

Most shiny or translucent objects will create noise (bounceback) in your scans. It is best to coat an object with a white spray or coating. Many users use welders crack spray (Magnaflux) and others use Dr. Scholl's Foot Powder Spray
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Is there a Mac Version?

No. We currently do not support Mac OS nor have plans to support it.
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How can I pay?

You can pay with a credit card. We process secured payments through Google Checkout for our transactions. We will soon have Paypal payment options.
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What are your shipping options?

Current purchases of FlexScan3D and associated products are electronically shipped. After confirmation of your purchase and processing of your payment, you will receive a link where you can download any of our products.
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Is there a distributor or reseller where I can buy the product?

Yes. Reverse Modeling, based in Los Angeles, CA, is the exclusive US Distributor and can answer most of your questions regarding FlexScan3D and 3D scanning in general. You can reach them at 626-732-2815 or via email: info@reversemodeling.com

You can also buy the FlexScan3D product and bundles directly from our website
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Did not find the answer you were looking for?

Please send us an email info@3d3solutions.com
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*Points and texture returned depends on camera resolution. Geomagic, Rapidform, Polyworks, GSI are registered trademarks of their respective companies.